Capitec accounts placed on hold

They froze both my Business account and later my personal account claiming they investing a possible ***** they wanted proof which I gave them and they have responded with the same request of providing proof but now using a different email address which I question their work ethic and professionalism. I have provided the same proof they wanted more than three times and even now they haven't responded to me as what their findings are and now my funds are taken no response why and they said it's alleged and they will investigate then why it took them seconds to have suspicions but months to investigate and clear up their allegations fairly and justly I see they use power they have as a big company I mean if an account is reported and proof requested it should be cleared in the open especially to me the client. They can't just freeze then ask with different emails for proof and then when given they unfreeze but take funds it shows if there is a new **** alert this should be it. Please help us banks are ******ing money from us using power and status.