RE
Robert E
1 reviews | Active since Feb 2022
02 Feb 2022, 14:25
Capitec account stripped
I had R43,000.00 taken from my Capitec savings account after my cel had been pickpocketed. Within two hours my account was stripped. They tell me because they could not reverse the funds from the perpetrator they will not reimburse me. What protection is that.
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Replies (2)
Capitec Bank's replyOfficial
02 Feb 2022, 14:46Good day Robert
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Feb 2022, 14:46
Official
Good day Robert
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
RE
Robert E's updateReviewer Update
02 Feb 2022, 14:49Many thanks for your prompt response
RE
Robert E's update02 Feb 2022, 14:49
Reviewer Update
Many thanks for your prompt response