1 reviews | Active since Jan 2018
Capitec account put on hold
I lost my lost about 3weeks ago but from the 31st of December 2017, I couldn't withdraw from that card so I would always transfer money using the banking app to other capitec users obviously close friends so I can get access to the money about two weeks ago I was invited to a house party with friends I didn't have my phone on me most of the time, Saturday that week I wanted to report my card missing cause I had been procastinating for long I was working that weekend so I still didn't stop it. Monday morning someone sent me R200 in my capitec account when I checked on the app there was nothing . 2days later I went to the branch only to be told. my account is on hold there were transactions that took place and I was not aware we called the forensics department was put on hold for over 20mins this is really frustratating because my salary gets paid in that account
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
