TM
Theshano M

1 reviews | Active since Sept 2022

07 Mar 2024, 17:33

Capitec account paused.

I have a problem with capitec bank my account is paused since yesterday they need proof of source of income and I'm unemployed,yesterday I received message that my account is on paused I must submit proof of source of income inorder to be opened I wrote them email and say I don't have proof of source of income they said I must write an affidavit I did that but since my account is still on paused and I can't have access on my money is very painful capitec isn't fair to they're client 😥😥😥imagine today I received sassa for my child I have to pay his transport to school now I can't because of capitec I don't know what to do.

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Mar 2024, 21:07
Official
Good day Theshano 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank