DF
Dalyne F
1 reviews | Active since Feb 2016
27 Feb 2021, 21:22
Capitec Account on hold
My bank account was put on hold due to "********** activities"
They also instructed African bank who I bank with as well to do the same.
I'm sitting without electricity, groceries and I cannot pay my children's school fees because of this mess.
I probably won't be even to report to work on Monday because I don't have access to my own money! Capitec is absolutely ridiculous, I had to find out from African Bank that Capitec instructed them to freeze my account.
And I'm told I have to wait 30 days for investigation? How will I survive if my money is being withheld?
Anybody that is thinking of using them, DO NOT!!!
Imagine being treated like a ******** for your own money.
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Replies (1)Capitec Bank's replyOfficial
28 Feb 2021, 08:01Good day Dalyne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Feb 2021, 08:01
Official
Good day Dalyne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
