ZC
Zamandosi C

1 reviews | Active since Mar 2024

01 Mar 2024, 20:13

CAPITEC ACCOUNT CLOSED

My name is Zama Cele, I had an Capitec bank before and I was using to receive money from my parents at home since I was And still a students, up until my class mate who was also my neighbour borrowed some money from me hence she said she doesn't have any food at her residence. I did help her but when it was the time to pay back my money as I was out of food and in need of rent money she refused to pay saying she doesn't have any money but she was busy drinking now n then every weekend. I decided to confront her landlord and also told her that she must not be surprised if I open a case against her tenant because she is owing me money but she doesn't pay me. She keeps talking bad about me when she is with her friends, one day I went to the police to ask for an advice and they said I must go to small claims court they will assist me. On that day she came when she heard that I was in police station to say she will pay the following week and I waited then her boyfriend paid. A few days later my account was closed for ***** and I did go to Capitec where they gave a number for ***** department but I kept calling and no one was assisting me they said I must get her to write an affidavit and submit at Capitec but she moved where we were staying and ignore my calls forever. I need my account back at Capitec but that was a reasonable bank for me. Please open my account.

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Mar 2024, 21:54
Official
Good day Zamandosi, 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank