Capitec account blocked

Hello peter my name is Zinhle Nontobeko mzila

On 2018 my capitec account was blocked due to someone whom I was playing with on stokvels reported that she transfered money into my account, that person knew what she was doing we were playing stokvels on WhatsApp Where admin allocates us to pay someone on the group no one forced her to join she knew the risk of win or lose, I was also allocated to pay many others too, however I told them they can take that money she transfered to me on my account its okay still nothing happened

I went to the branch and explained to them last year till now my account is still blocked, its been too long now please help me

Regards Zinhle N Mzila