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chris W
1 reviews | Active since Jan 2020
07 Oct 2024, 08:05
Capitec Account
How Could Capitec with all the means in the word for checking information allow somebody to open up an business account which is used to **** people of their money then take nearly a month and still not refunded the ****MED money back to the client Please do not give one of your DESIGNATED OFFICERS they have no clout just return my money and Capitec can take as long as they like finding out how the account was opened
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Capitec Bank's replyOfficial
07 Oct 2024, 09:57Good day chris,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply07 Oct 2024, 09:57
Official
Good day chris,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
cW
chris W's updateReviewer Update
09 Oct 2024, 12:09STANDARD BANK HAS SUPP**** ME WITH 4X ESCALATIONS SENT TO CAPITEC BANK WITH REGARDS TO THE ***** CASE AND SO FAR CAPITEC HAS NOT RESPONDED TO MY BANK. THIS CASE IS ON GOING CLOSE TO A MONTH NOW .ALL CAPITEC DID WAS SEND A COMPUTER GENERATED MESSAGE SAYING THEY ARE SORRY FOR INCONVENIENCE AND WILL DEDICATE AN AGENT TO SORT OUT THE PROBLEM. ALL HE DID WAS SAY THAT HE THINKS MY BANK WAS NOT FOLLOWING UP ON THE CASE AND THAT HE HIMSELF COULD NOT GET INVOLVED IN THE ***** SECTION ,SO WHAT IS THE USE OF CAPITEC GIVING A PERSON A DEDICATED AGENT IF HE CANNOT DO ANYTHING ,ALSO HE SAID HE WOULD CALL ME BACK THE FOLLOWING DAY BUT I AM STILL WAITING .CAPITEC SEEMS TO BE A REALLY BADLY RUN ORGANIZATION NO BODY KNOWS WHAT IS GOING ON
cW
chris W's update09 Oct 2024, 12:09
Reviewer Update
STANDARD BANK HAS SUPP**** ME WITH 4X ESCALATIONS SENT TO CAPITEC BANK WITH REGARDS TO THE ***** CASE AND SO FAR CAPITEC HAS NOT RESPONDED TO MY BANK. THIS CASE IS ON GOING CLOSE TO A MONTH NOW .ALL CAPITEC DID WAS SEND A COMPUTER GENERATED MESSAGE SAYING THEY ARE SORRY FOR INCONVENIENCE AND WILL DEDICATE AN AGENT TO SORT OUT THE PROBLEM. ALL HE DID WAS SAY THAT HE THINKS MY BANK WAS NOT FOLLOWING UP ON THE CASE AND THAT HE HIMSELF COULD NOT GET INVOLVED IN THE ***** SECTION ,SO WHAT IS THE USE OF CAPITEC GIVING A PERSON A DEDICATED AGENT IF HE CANNOT DO ANYTHING ,ALSO HE SAID HE WOULD CALL ME BACK THE FOLLOWING DAY BUT I AM STILL WAITING .CAPITEC SEEMS TO BE A REALLY BADLY RUN ORGANIZATION NO BODY KNOWS WHAT IS GOING ON