RS
Rylan S

1 reviews | Active since Sept 2024

05 Sept 2024, 12:06

Capitec Accessfacility paid up letter Acc no ***

Am extreamly upset client who has been waiting for a paid up letter .cant get it in the branch ,sst , cellphone banking or any department being it ccs , capitec credit or capitec rehabilitation department

Bellow the email Good day

Thank you for your enquiry.

An agent will respond to your enquiry shortly. Please provide the following reference number in all related future correspondence: Incident# ***

A branch i went to on monday and Wednesday also havent got back to me email from branch bellow:

Kindly assist, client just made a payment into his access facility account and is requesting a paid-up letter, client is applying for a home loan.

MR R STUART

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Sept 2024, 14:17
Official
Good day Rylan Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec