KR
Kamogelo R

1 reviews | Active since Dec 2021

07 Jan 2022, 14:05

Capitec access facility

I paid capitec bank their money before my debit order on the 29th and then again hours later they debit money again after a day or two i log on their app it says I'm in arrears i then again paid the amount again today when i check my credit profile it says I'm in arrears by a month

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Replies (2)
Capitec Bank
Capitec Bank's reply07 Jan 2022, 16:58
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank
Capitec Bank's reply25 Feb 2022, 07:12
Official
Hi Kamogelo 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank