1 reviews | Active since Jul 2023
Capitec *****
On the 03/06/2023 I borrowed my sister, my card she said "She want to use it". Later on around 5pm Willy transferred R200 into my account to buy alcohol for them selves. Which is Kutlwano Rose my sister and Willy. On the 07/06/23 I noticed that my cellphone banking and card is not working. That's when I went to the branch check what's wrong with my account on the 08/06/23. Only to find Willy secamed someone R2000. On the 08/06/23. I and Willy we went to captic at diepsloot mall to give outs the affidavit and Ids copes. Even now I didn't get the feedback from capitec and the most boring part am not the one who did *****. Capitec blocked my account without my knowledge after I received my payment. I realized this when I tried to buy with my account no access called Capitec customer service was then told my account was being used for *****ulent activity, could they not have notified me as I am their client for so many years... Okay it gets worse after I got affidavit from police station as required I go back to the branch for assistance the consultant tells me unfortunately the forensic line can't seem to get through!!? So now what I can't access my account or my salary it is end of the month. I was sent back and told they will keep trying to contact them.. I don't know what to do anymore please help.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
