1 reviews | Active since Jul 2018
Capitec a waist of time
Started on Thursday went in app**** for a loan told them from the beginning I was self employed. Gave them business and personal bank statements was told to phone as the branch was unable to help. Called them to be told it had to be in branch then went back to the branch to be told they want payslips after I told them I do not have payslips I would make my own they said that was fine after 3 days of me contacting them I was told my bank statements we Were not exepted as I did not receive a salary even though there is payments going through my account from my business account daily I spent 4 days phoning after them spent R360.00 on airtime to be told I need to receive a monthly salary every month. I was also shunted from one to the other for 4 days and the first consultant that assisted me made me wait for 20 min while she was telling her colleagues what she did on Wednesday really a waist of time
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
