SH
Siyelani H

1 reviews | Active since Dec 2023

22 Dec 2023, 16:22

Capitec a ****ty bank

Capitec is a very bad bank and does not have good customer service. I went to an Absa ATM at Elim mall to withdraw R750 and I received a notification that the money went through. However, I did not receive the money. I went to the Capitec Branch at Elim Mall. They told me the money will only reflect onto my account after 30 days. I need my money today not after 30 days. This is a huge inconvenience for me. I will take all legal steps to ensure that i get my money asap.

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Dec 2023, 22:01
Official
 Good day Siyelani

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank