MM
Marius M

1 reviews | Active since Jun 2014

13 Oct 2021, 19:09

Capitec a Mickey Mouse Bank

What a Mickey Mouse Bank. Please stay away. I challenge Mr Fourie to prove me wrong!! They STOPED my account because they THINK there was a ********** transaction on it. No communication with me. When I enquire about the problem they said I must sort the transaction out with the person who paid me from ABSA because ABSA don't manage to get hold of the accountholder to verify that it is not **********. Capitec!! You blocked my account on the 2nd of October and for 2 weeks you didn't notify me!! I don't use this account on a daily basis. Now that I expect a payment the account is blocked and I cannot receive my money. Well done!!!! This account will be closed as soon as possible.

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Oct 2021, 19:12
Official
Good day Marius

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank