WS
William S

1 reviews | Active since Sept 2016

15 Apr 2018, 14:22

Capitec A letdown after I have been only faithfull.

I Have been a Capitec Client for a number of years, I have never let them down with repayments on loans I have been Ill with cancer and am not earning much, I have triend communicating with Capitec they have just treated me like dirt, I am a patient at Baragwanath Hospital at Present undergoing several surgeries, I am being forced to move to another bank as the small income I have at present barely covers my rent. I have always been faithful to Capitec but they are not interested in my problems.

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Apr 2018, 13:36
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank