Capitec, a HUGE DISAPPOINTMENT 😞

I have been with Capitec Bank for more than ten years. But! Their service seems to be deteriorating more and more. If their many ATMs are not working then it is the app. For instance, I am sitting in darkness as I write this review, eating cold food! I have been trying to buy electricity since the past two hours and there is this stupid dialog that keeps popping on the app, saying:" Your transaction may have gone through, before trying again go to your transaction history and see if the money has left your account." I mean do they ever uodate their softwear? And this is annoying as the money goes out then come back again. If Capitec cannot manage the number of its clienttelle and thus fail to maintain/service their app and ATMs, maybe the best way would be to leave this bank period!!