Capitec - A great security risk

My phone was ****** and the ********* were able to get into my Capitec accounts. They transferred all the money to another Capitec beneficiary WK Jeffreys.

I want to know what happened to the security procedures at Capitec. How does a large sum with regards to my account get transferred without Capitec notifying or checking if this is a legitimate transaction. This was not a normal transaction for me. When I went to Capitec Branch Balfour, they phoned their security and gave me an incident number and said it will take 8 - 10 days to get an answer. Not acceptable. The beneficiary was from Capitec. How can you have a security system with such a delay with a Capitec to Capitec transaction. They have the ability to see this instantly. Why was I not contacted, What is going with your security. I have people in high places that know Capitec has this technical ability and is currently investing in up to date software and technology. I need from you Capitec a face to face meeting, not an email, not an sms. Capitec is about honesty, integrity and lack of control. I need answers tomorrow.