Capitec a Failure.

My daughter recently relocated temporarily to UK. On Sunday she tried to use her card and failed and noticed previous transactions were also reversed. She could not make contact with the number provided. On her behalf I sent an email asking her to be contacted. As she needed money I phoned the local number for assistance. Big mistake I was told the email enquiries has a 48 hour turn around time. I asked if they can phone her and assist, o no that cannot be done. So now you have a single person who has been a week in a foreign country with no available money because of the failure of the bank's system. Then the same bank is not prepared to go that extra mile for a client.