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Sibongile S

1 reviews | Active since Aug 2023

08 Apr 2025, 18:21

Capitec a ****en mickey mouse **** hole

I have never been this disgusted with a bank the way I am with this **** hole called Capitec bank. Infact it's not a bank, those people are running a hickey mouse tuckshop where they do what ever they like with you and fucekn assist their clients with nothing. I don't even want to mention the ****en attitude I was given by their *********** call center agents who stay on the lone and pretend they can't here you so they can drop the call on you. I made a payment today to a company who promised me a vehicle but they are not delivering on their promise. Now this tuckshop run by idiots are telling me they won't reverse that payment. So of anyone wants to **** people can feel free to **** Capitec clients because they get away with it because that money is never recovered. After banking with these assholes for over 2 decades now this is the ****en thanks I get. **** them and their ****en policy that make things easier for ****mers. Who ever put that in place is a ****mer themselves. That's why this ****en thing gets stuck every now and then. They even suspended my cellphone banking without my knowledge and refuse to reinstate it telling me I myst go to their filthy bunches and deal with those idiots they hired to tell us no to everything we are requesting as clients. The branch in Overport, the Atrium is even worse that arrogant thing they call a banking consultant sits on his damn chair asking a million questions I literally had to ask him to ****en take my ID and open my damn account and stop wasting my time asking stupid questions if he won't assist me. I don't even know why there is no option to give minus 100 stars because this my fellow people is not a bank but a ****en tuckshop run by idiots who have no ****en loyalty. To think I turned down a sales consultant from Standard bank who offered me a bank account just minutes before they did this number on me for these assholes. Anyway Capitec had fed my ****mers R3750 of my hard earned money.

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Replies (2)
Capitec Bank
Capitec Bank's reply08 Apr 2025, 18:38
Official
Good day Sibongile Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
SS
Sibongile S's update09 Apr 2025, 17:31
Reviewer Update
Who ever still calls this **** hole a bank clearly is waiting to lose money. So yesterday(08/04/2025) they only made contact with me because I came out publicly. I honestly don't know why Capitec is making contact with me if there is no intention to assist me. I'm getting emails that my matter is being handled, only to get calls later in the day telling me I must forget I won't get my money back. Why the **** am I getting calls from this stupid bank seriously? They have made it clear that they are refusing to assist me with this matter. And to make matters worse they are not asking me for proof that I was promised a car that I never got so I can be assisted. No they are not interested in that, the only thing they want is to reiterate and make clear to me is that Capitec doesn't care I lost my money. People I still say go to Standard bank they know how to handle their clients and assist them no matter the case. This pathetic excuse of a tuckshop they call a bank really must close down now they've inconvenienced people's lives enough as it is. But this matter is going to the Ombudsman rest assured. Maybe you'll catch a damn wake up. And I urge you people to stop letting banks walk all over us because we are black and they think we don't know our rights and have no voice. That time is over. I urge you to come out and warn others about how we are treated by these people they need to know they we are as educated as them. Yes I'm you read it correctly. I AM TAKING THIS HIGHER TO THE OMBUDSMAN.