BD
Bradley D
1 reviews | Active since Jul 2021
26 Jul 2021, 10:22
Capitec a Disgrace to Banks
Absolutely ridiculous.. Really shows the difference between leading banks and capitec. I report ***** on my account in the form of a recurring online transaction. I am told they have no way of validating my claim of ***** and they would need to cancell my card and launch an investigation. R80 for a new card and R80 per instance of ***** to be investigated. Been going on since April. I have to pay capitec R320 to stop someone from *****ing more money from my account??? WHAT A JOKE! No Thanks ABSA,FNB OR ANY OTHER BANK HERE I COME.
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Replies (2)
Capitec Bank's replyOfficial
26 Jul 2021, 10:27Good day Bradely
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Jul 2021, 10:27
Official
Good day Bradely
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BD
Bradley D's updateReviewer Update
29 Jul 2021, 13:39Thank you Capitec for resolving my issue. Your complaints department is definitely the shining star here. Excellent service from them.
BD
Bradley D's update29 Jul 2021, 13:39
Reviewer Update
Thank you Capitec for resolving my issue. Your complaints department is definitely the shining star here. Excellent service from them.