SM
Sophie M

1 reviews | Active since Mar 2020

23 Jun 2020, 12:08

Capitec a disappointment again

Their personal loan is so expensive. Never ever try to take a personal loan with them With other banks, the more you reduce the loan the less the interest and every other charges. However, it is not the case with them. I recently received notification that the risk policy that is compulsory for the personnel loan will be increased as from this month. I can't believe that even with the Covid crisis Capitec continues to exploit it's clients while other banks looks after their clients. I will never take any loan from them. The sooner I pay this off the better for me and would never advice anyone to consider taking a loan with them no matter how desperate they get.

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Jun 2020, 12:24
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank