Capitec a big disappointment
For two days we cannot withdraw or deposit money at the tellers and cannot withdraw money even at the tellers at the branch tellers at carnival mall This is unacceptable if any debit orders are going to be returned due to your tellers not working will the bank take responsibility for insufficient funds due to tellers not accepting deposits?
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Replies (3)
Capitec Bank's replyOfficial
24 Sept 2021, 14:45Good day Wilma
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 Sept 2021, 14:45
Official
Good day Wilma
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
's updateReviewer Update
24 Sept 2021, 16:10Youre a joke. My question is will you as capitec bank re imburse each debit order that cant through due to your tellers not working?
's update24 Sept 2021, 16:10
Reviewer Update
Youre a joke. My question is will you as capitec bank re imburse each debit order that cant through due to your tellers not working?
's updateReviewer Update
25 Sept 2021, 14:22Capitec you are useless. 4 days and still the same problem. Your tellers at the branch in carnival mall brakpan does not accept deposits or allow withdrawals. None of your tellers is werking. Tha same at your tellers and branch in Boksburg East rand mall. My question still stand are you going to refund any returned debit orders due to insuffisient funds cause your tellers and the branch itself does not accept it. I spoke to Tsalang Dikgole and all he can do is to apologize. We as customers are deciding to move to another bank as your services suck. There is no email to head office. I would discourage people from now on to deal with Capitec as you are a useless bank with empty promises.
's update25 Sept 2021, 14:22
Reviewer Update
Capitec you are useless. 4 days and still the same problem. Your tellers at the branch in carnival mall brakpan does not accept deposits or allow withdrawals. None of your tellers is werking. Tha same at your tellers and branch in Boksburg East rand mall. My question still stand are you going to refund any returned debit orders due to insuffisient funds cause your tellers and the branch itself does not accept it. I spoke to Tsalang Dikgole and all he can do is to apologize. We as customers are deciding to move to another bank as your services suck. There is no email to head office. I would discourage people from now on to deal with Capitec as you are a useless bank with empty promises.