DB
David B

1 reviews | Active since Jun 2018

08 Sept 2020, 21:04

Capitec: A banking disaster

This is the second time I'm complaining about the New Capitec App. I hate it. It is definitely the worst app I have ever come across. I am changing my bank. The old app was fine. Why change something that's good. Ridiculous!! I use to think this bank had it together. I absolutely hate the app. ***** this bank!!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply09 Sept 2020, 08:32
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply11 Sept 2020, 14:40
Official
Good day David B 

As discussed telephonically, I confirm the matter has been dealt with. 

Kind Regards,
Capitec Bank 

Best regards,