KM
Koshilan M

1 reviews | Active since Jan 2021

14 Feb 2024, 16:52

CAPITEC A BANK THAT HAS NO VALUES

Funds were transferred from one capitec account to another capitec account.My capitec accounts shows money is in my account but it's going for four days and the funds are still not available for me to transact. I have been to the branch and received various incident numbers but not funds. I am informed of apologies and that's it..This banks with managers don't work in the public interests and client services is more pathetic..o am with out funds to date because of poor due diligence and the messed processes...I wonder what the poor people with voices do when they are not catered for or do not have email etc....The service advertised biometrics etc is a ****...please avoid this bank if you ...

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Replies (2)
Capitec Bank
Capitec Bank's reply14 Feb 2024, 18:05
Official
Good day Koshilan

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

KM
Koshilan M's update14 Feb 2024, 20:33
Reviewer Update
Oh let's not forget the generic computer response is Capitec managed via A I as I received the same response when I sent a Email to Gerrie the CEO...Does Capitec take the customers serious..really now