Capitec - A Bank That Couldn't Care Less About ***** on Your Account

If you ever have any issue with ***** on your account with Capitec, be advised that it is the WORST bank in the country in giving assistance around blatant *****, even when you detect the ***** and within an hour go to the bank personally to explain what has happened and ask them to stop several transactions (over R10,000) that are STILL in process and they say they, "sorry, we cannot help you." They claim that security information was given to the hackers, which was ABSOLUTELY not the case, so make me out to be a ****. We are not the first people to be burned by Capitec. Many we know have had the same experience and when reporting this to the Police their words were, "Which bank? Oh, forget it, you will never get any help from them." No other bank gives such shoddy service and as a result we will close our account and never work with this bank again. We will be definitely taking the matter up with the Ombudsman.