1 reviews | Active since Dec 2016
Capitec a bank of ******s
<p>My cell phone number was ported without my request and authorisation from FNB to MTN on 2 February 2017. On the same evening R8100 and MTN airtime was bought from my account. A week later when I tried to log onto my Capitec account I was locked out. I went to the bank to reset my password and was informed that my balance was R34. I opened up a case of ***** and I received a call from capitec the next Thursday to inform me they were investigating. The next day they notified me and that their investigation was complete. I was informed by Suguebah Ganief at Capitec that she was sorry for my being a victim of *****, the account where my money had been transferred to had been withdrawn and that they could not reimburse me my money. I am disgusted with Capitec Bank it and it's hard to believe that Capitec is reneging on its duty to me a customer who has found herself de*****ed in this way. I demand Capitec reimburse me my money!!!!! I want my money..you are ******.....bring back my money and be accountable for you pathetic banking security.</p>
I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
