ZM
Zanele M

1 reviews | Active since Jun 2022

05 Jul 2022, 09:48

Capitec

So this morning I tried to checkout an order of 800 and my card limit is 1500...but I get a message from Capitec saying I've exceeded my card limit and I didn't transact or purchase anything today... I call the client care and they tell me to visit the branch... everytime I have a problem they tell me to visit the branch...why is there an app when one always has to go to the branch?!

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Jul 2022, 13:59
Official
Good day Zanele 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank