Capitec

Good afternoon,

I would like to lodge a complaint.

On Sunday 23rd March 2025 at Capitec ATM, River Walk, Vereeniging. I was almost ****med at the ATM, I immediately realised what was happening and tried to the Security person, just to be told that they don't have Security at the ATM's, when I returned I saw the person leaving in a hurry. Then I realised he had just ****med an old lady. I immediately helped to contact the call centre, as the lady did not have her cell phone with her. Once I got through, R2000 was already withdrawn from her account.

Apparently, this has been reported to the Head Office before, and yet Capitec has still not placed any security at the ATM's.

Please could this be rectified before someone gets hurt.

Regards Shelene Jansen van Vuuren