LM
Lungile M

1 reviews | Active since Apr 2024

01 Apr 2024, 15:50

Capitec ****

Today my bank was paused for some reason that i don't know. I have been playing stokvel with friends and family because jobs are scares but they decided to pause my account on top of that they have deducted 4000 as fees i want my account unblocked immediately as i need that money. Who pays 4000 as fees to keep the account active please bring back all of my money.

0
Replies (4)
LM
Lungile M's update01 Apr 2024, 16:56
Reviewer Update
Please un Pause my account and return all the money that is on available balance that i cant withdraw
LM
Lungile M's update01 Apr 2024, 19:02
Reviewer Update
Now From 4380 only 1634.50 is left where does my money go to. Please release my money and close this stupid account I'm tired of you this is absurd really. Money getting debited while on paused you guys are ****ming people
Capitec Bank
Capitec Bank's reply02 Apr 2024, 09:48
Official
Good day Lungile  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards 
Capitec Bank
LM
Lungile M's update02 Apr 2024, 17:29
Reviewer Update
The consultant as always told me they are busy with my case but they not have enough information to help me. They claim that they called me while i was holding my phone like a mad person waiting for them to call which they never did. Im very disappointed with this treatment and capitec you are ****s