NM
Nelisiwe M
1 reviews | Active since Nov 2021
10 Nov 2021, 22:10
Capitec 87
They hacked my capitec app.i open a case and later on a good Samaritan call and tell the bank he received the money but he dont know who treansfer it..capitec told me this information but till today they cant refund me .and thier consultant said the case is closed..how cos the third party hve my money and he confirm it..am very disappointed with capitec .
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Replies (2)
Capitec Bank's replyOfficial
11 Nov 2021, 07:30Good Nelisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Best regards,
Capitec Bank's reply11 Nov 2021, 07:30
Official
Good Nelisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Best regards,
Capitec Bank's replyOfficial
17 Feb 2022, 20:09Hi Nelisiwe
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply17 Feb 2022, 20:09
Official
Hi Nelisiwe
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,