PJ
Phumla J
1 reviews | Active since Dec 2025
18 Dec 2025, 21:33
Capitec
My account have been suspended for 3 years now this year I got an email saying I must go to the branch before my card I written as dormat but when I get there they said it still under investigation the will call me but there's no follow up I'm angry
Helpful (0)
Replies (6)0
Replies (6)
Capitec Bank's replyOfficial
18 Dec 2025, 22:36Hello, you are through to Fisiwe,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's reply18 Dec 2025, 22:36
Official
Hello, you are through to Fisiwe,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's replyOfficial
18 Dec 2025, 22:37Phumla, I hope that you are well, and we will have a great chat🌸.
I can see that you are doing a follow-up on your case, and I will be happy to check that for you😊. Please provide your case number, full names and surname.
Capitec Bank's reply18 Dec 2025, 22:37
Official
Phumla, I hope that you are well, and we will have a great chat🌸.
I can see that you are doing a follow-up on your case, and I will be happy to check that for you😊. Please provide your case number, full names and surname.
Capitec Bank's replyOfficial
18 Dec 2025, 22:49It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's reply18 Dec 2025, 22:49
Official
It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's replyOfficial
18 Dec 2025, 22:54Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
Capitec Bank's reply18 Dec 2025, 22:54
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
PJ
Phumla J's updateReviewer Update
19 Dec 2025, 09:37Case number ***1
Phumla Millicent jiyane
Phumla Millicent jiyane
PJ
Phumla J's update19 Dec 2025, 09:37
Reviewer Update
Case number ***1
Phumla Millicent jiyane
Phumla Millicent jiyane
PJ
Phumla J's updateReviewer Update
19 Dec 2025, 11:06Just got an SMS saying the account has been removed blocked but when I login to my app it says suspended in red this thing it confusing because the cases says resolved
PJ
Phumla J's update19 Dec 2025, 11:06
Reviewer Update
Just got an SMS saying the account has been removed blocked but when I login to my app it says suspended in red this thing it confusing because the cases says resolved