Capitec *****.

On Friday 26/01/2024 at 14H14 from "Capitec Fruad investigations" telling me that someone is trying to access my account. This woman knew everyting from my account, all the debet orders by name and the exact amount to the cent.This indicates that it is somone working in the bank taht is giving client details to these ********s. I also received a whatsapp from Capitec at 14H25 from from the following number ***. While I was talking to this lady I received a sms from Capitec sms line *** at 14H31 stating that my daily withdrawal limit have been increased to R100 000.00. I logged into my account and saw that an alternative account were "Takealit" were created under my account. I then got in my car and drove to the bank in Centurion mall. By the time I git there all my money were transfered to this "takealit" account and transfered to Nedbank accounts. I was told to go and make a ***** case at the SAPS "CAS 488/1/2024". When I left the bank I received a call from "***" at 15H43, the same woman and she asked me what did Capitec say and if I got my money back. How did she knew I just left the bank? When I got the case number I took it to Capitec Centurion and gave it to Precious Peu. She also asked me to mail her all the prove from my phone so she can send it to Capitec ***** department which I did. She said she will call me on the 29/01/2024 and give me and update on this. I am still waiting for the call. I had to call her. I then called the client care and they put me throught to the ***** department where a "Tanya" picked up and she put me back to the client care service. The client care service put me back to the ***** department and this "Tanya" heard it was me she just put the phone down. I the called again and a very friendly woman "can't remember her name" explain to me that there is a 21 day turnaround. Today I called again and some woman with an attitude answer the phone and checked on my case then said didn't someone told me that it is a 21 day turnaround. Why can't they get in a car and go to Nedbank to get this sorted I have stuff to pay. I don't have any money to do this. This is how Capitec treat their clients. They don't care, they don't update you. So everyone banking at Capitec please close your accounts an go to banks that care about their clients. They think the whole world owe the something instead of caring about their clients.