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Reitumetse P
1 reviews | Active since Jun 2023
14 Feb 2024, 13:16
Capitec
I need capitec to send me an email confirming that they closed my account and the reason behind it . I have called capitec multiple times today 3-4 times without actually getting assistance all they do is make me hold and they hangup on me i just need capitec to send me an email thats all i need from them but the request is going in cycles i don’t want to renew/reopen the account i am fine i just want it in writing that i am no longer their client.
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Replies (2)
Capitec Bank's replyOfficial
14 Feb 2024, 15:43Good day Reitumetse
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply14 Feb 2024, 15:43
Official
Good day Reitumetse
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
RP
Reitumetse P's updateReviewer Update
14 Feb 2024, 16:19I Will come update the review tomorrow afternoon
The person that i spoke to said the letter will be ready before they close today or early tomorrow morning let me see if they will keep their word
The person that i spoke to said the letter will be ready before they close today or early tomorrow morning let me see if they will keep their word
RP
Reitumetse P's update14 Feb 2024, 16:19
Reviewer Update
I Will come update the review tomorrow afternoon
The person that i spoke to said the letter will be ready before they close today or early tomorrow morning let me see if they will keep their word
The person that i spoke to said the letter will be ready before they close today or early tomorrow morning let me see if they will keep their word