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Nirupa B
1 reviews | Active since Oct 2012
20 Feb 2025, 10:38
Capitec
I have just come to understand how frustrating it is to get a solution out of capitec. The staff seem under trained and as a result it's been 24 hours with no outcome and they have the audacity to close the ticket. I guess you get what you pay for.
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Capitec Bank's replyOfficial
20 Feb 2025, 12:36Good day Nirupa. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply20 Feb 2025, 12:36
Official
Good day Nirupa. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank.
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Nirupa B's updateReviewer Update
07 Mar 2025, 23:34It is now the 7th of March and my credit card is still reflecting as maxed out because of flight transactions pending even though my account was debited on the 19th. I visited capitec on the 19th and was told to give it 2 hours.. The ticket was closed and I was messaged that it was resolved. I returned to SA on the 3rd and still no resolve. ****** frustrating...
NB
Nirupa B's update07 Mar 2025, 23:34
Reviewer Update
It is now the 7th of March and my credit card is still reflecting as maxed out because of flight transactions pending even though my account was debited on the 19th. I visited capitec on the 19th and was told to give it 2 hours.. The ticket was closed and I was messaged that it was resolved. I returned to SA on the 3rd and still no resolve. ****** frustrating...