1 reviews | Active since Aug 2010
Capitec *****
Capitec is the worst bank when it comes to ***** after numerus calls emails a case that was open by the SAPS Capitec still made me feel like a ***** steeling my own money where I don't even have a Standard bank account where all my money keeps on being transferred to. This started happening on the 25th of February 2023 where the first money was ****** out of my account amount of R14000 I just received the sms from the bank that money was being transferred out of my account my phone was lying next to me on the couch me and my husband where busy chatting when I received it I immediately went to the bank and they told me to go and open a theft case at the SAPS I went and did that took everything back to the bank they told me they will investigate it a few week past and still nothing I went to the Ombudsman to assist where they notify me the Bank will start the investigation again and get back to me 3 week later the bank notify me I will not get my money back as I did the transfers that I never did I don't even have a Standard bank account where all the monies is being transfer to. Once again on the 8th of April 2023 the same thing happen again R780 out of my account again to the Standard bank account so back to the Capitec they tell me I must go to Standard bank they must tell me who the account number belongs to nobody wants to assist me regarding where my money went to they keep on treating me like a ***** if this is not going to be sorted out as soon as possible I will go to the newspapers, social media and where ever I can go to tell the world what type of Bank Capitec is for not even assisting their clients but this must me something on the inside I have all the proof the statement that I made by the SAPS and everything I want answers as soon as possible
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
