1 reviews | Active since Mar 2020
Capitec
I lost my bank card around November or December 2019 and forgot to block the card. I had no money in my account. So on the 28th of January 2020 people started swipping Debonair's pizza and I didn't receive any notification from the bank until the 12th of February 2020 where I recieved the first notification saying that I swipped at Debonair's. That's when I became I aware of the transactions that were taking place on my account and then I went straight to the banking app and blocked the card. Then I went to the bank to report these transactions and then they filed an investigation. And said they'll call between five days but I got nothing from their side. On the 18th I got money from NSFAS and the bank took it. Then I decided to visit the bank again on the 25th of February 2020 and they told me to visit the bank again on Thursday the 27th. So when I got there on Thursday the 27th they told me that it was all my fault because i lost my card. But then I asked them that "How is possible for a person to swip on a saving account whilst their balance is R0.00?" they rep**** and said "A person can swipe whilst they don't have money when their system is offline". I need my money for transportation so that I can attend my classes. Yesterday NSFAS made two transactions of R735 but I only got one notification. I went to the bank again but told that I'm not gonna get my money.
