MP
Michaela P

1 reviews | Active since Jun 2022

12 Jun 2025, 18:48

Capitec

I have laid a complaint against Capitec... Useless They will call me when I am at work the close the case because I did not answer. When I call back I am told they are busy and can't help me I went to them and was told they won't pay the money back it is how Capitec works. If your account was hacked it is your loss. After that Capitec called and said they are closing my account people think twice before you bank at Capitec. If your bank can't look after your money why bank there. Be warned

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Jun 2025, 20:35
Official
Good day Michaela Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank