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Cindy M
1 reviews | Active since Jul 2020
29 May 2023, 19:52
Capitec!
Again we can't play lotto on the app!!! The joys of banking with Capitec!
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Replies (2)
Capitec Bank's replyOfficial
29 May 2023, 21:02Good day Cindy Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply29 May 2023, 21:02
Official
Good day Cindy Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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Cindy M's updateReviewer Update
29 May 2023, 21:09The same as when you called me regarding my previous complaint? I had one phonecall at an inconvenient time. I requested they contact me later. 3 more phonecalls where my phone rang and when I answered they hung up on me! But anyway a phone call won't fix the problem! Once again I could not play lotto!
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Cindy M's update29 May 2023, 21:09
Reviewer Update
The same as when you called me regarding my previous complaint? I had one phonecall at an inconvenient time. I requested they contact me later. 3 more phonecalls where my phone rang and when I answered they hung up on me! But anyway a phone call won't fix the problem! Once again I could not play lotto!