IB
Itumeleng B
1 reviews | Active since Feb 2023
27 Feb 2023, 08:25
Capitec
Hello Peter
My name is Itumeleng I am not happy as Capitec client due to the fact that my account was frozen on the 18/02/2023 until today the matter is not resolved. I receive my salary in this account even have a fixed savings account with them hence I now have debit orders that are unpaid because of this.kindly assist in resolving this matter as matter as of urgency and will not be liable for any unpaid fees. My family is suffering because of this as we have no money nor food in the house. I made numerous follow ups but still left in the dark,
Regards Itumeleng
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Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
27 Feb 2023, 08:30Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply27 Feb 2023, 08:30
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
IB
Itumeleng B's updateReviewer Update
07 Mar 2023, 14:47Hello, Mr. Bokaba |
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Reference number: *** |
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My name is Abigail, I will be investigating your Savings Account service request and aim to resolve this for you by 06/03/2023.
I will be in touch to give you any feedback.You can track my progress on WhatsApp |
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Kind regards |
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Abigail
Hello Peter
My matter is not resolved till to date,Abigail from Capitec promised me that she will resolve my incident on the 06/03/2023 but my account is still closed,can they please release my money saving and I will go open an account somewhere else cause I just can't wait any longer it's long overdue.
Kind regards
Itumeleng
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|
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Reference number: *** |
|
My name is Abigail, I will be investigating your Savings Account service request and aim to resolve this for you by 06/03/2023.
I will be in touch to give you any feedback.You can track my progress on WhatsApp |
|
Kind regards |
|
Abigail
Hello Peter
My matter is not resolved till to date,Abigail from Capitec promised me that she will resolve my incident on the 06/03/2023 but my account is still closed,can they please release my money saving and I will go open an account somewhere else cause I just can't wait any longer it's long overdue.
Kind regards
Itumeleng
IB
Itumeleng B's update07 Mar 2023, 14:47
Reviewer Update
Hello, Mr. Bokaba |
|
|
|
Reference number: *** |
|
My name is Abigail, I will be investigating your Savings Account service request and aim to resolve this for you by 06/03/2023.
I will be in touch to give you any feedback.You can track my progress on WhatsApp |
|
Kind regards |
|
Abigail
Hello Peter
My matter is not resolved till to date,Abigail from Capitec promised me that she will resolve my incident on the 06/03/2023 but my account is still closed,can they please release my money saving and I will go open an account somewhere else cause I just can't wait any longer it's long overdue.
Kind regards
Itumeleng
|
|
|
Reference number: *** |
|
My name is Abigail, I will be investigating your Savings Account service request and aim to resolve this for you by 06/03/2023.
I will be in touch to give you any feedback.You can track my progress on WhatsApp |
|
Kind regards |
|
Abigail
Hello Peter
My matter is not resolved till to date,Abigail from Capitec promised me that she will resolve my incident on the 06/03/2023 but my account is still closed,can they please release my money saving and I will go open an account somewhere else cause I just can't wait any longer it's long overdue.
Kind regards
Itumeleng