Capitec *****

29 September I withdraw R5k, and I receive the cash. Immediately, the transaction was reversed and the money was back in my account. 2 October I went to see Capitec Preller Square, they call LHP, a hold is placed on the R5k for investigation. 14h04, 2 October, they deducted the R5k again, but suddenly ALL my money is gone! I went to LHP Capitec branch to find out where my money is. After a long struggle to explain to the *********** help center assistant what had happened and that I should still have funds available, I hung up the phone. The 2nd clerk then managed to call the call center AGAIN, and my account was fixed. So, 2h51 this morning, 7 October, a withdrawal of R5k was made, I'm at home fast asleep. Call the ***** line, the person helping me was either still asleep or busy waking up. Couldn't hear a word what he/she was saying. After 3 minutes of explanation, I gave up and hung up the phone. Today it's me and Capitec, *********** ***** line operators. If your money is simply withdrawn from your account, without any details of which ATM, it is time to move to another bank. Poor service, *********** people!