TS
Tebogo S

1 reviews | Active since Jun 2021

12 May 2024, 10:08

Capitec ****

Capitec stuff has access to our banking apps cause how does money disappear from our accounts like really??? My banking details were amended without my permission how dissapointing. Now money dissappeared from my account and it's a casual thing for them like they say I must wait 14 days to be assisted how ********* is this?? Then their stupidity suggest that I should change my card which is going to cost me extra. After you have *****ulently stole my MONEY you want more . I want my money. I don't care how you decide to sort it out but I want my money. This is Urgent!I'm very furious and Enraged . You take advantage of people that's your speciality .Lerato was even taking time to assist me acting like she's on Holiday. What kind of service is this. Why do you appointment slow, *********** people to assist with urgent matters Iike this one. Capitec I want my money. Don't tell me about 14 days otherwise I'm going to the social media to expose this and believe me by the time I'm done with you 5% of your clientele will be gone. If you pulling old mutual stunts this is the wrong client to mess with.

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Replies (2)
Capitec Bank
Capitec Bank's reply12 May 2024, 11:14
Official
Good day Tebogo Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
TS
Tebogo S's update12 May 2024, 11:34
Reviewer Update
I hope they respond tomorrow first thing in the morning. I refuse to be ****med