KM
Khanyisa M
1 reviews | Active since Aug 2023
25 Nov 2023, 14:36
Capitec
My account is locked and I was not informed all this happened and there are funds.I’m so hurt apparently I must go to the branch how on a Saturday??????
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Replies (2)KM
Khanyisa M's updateReviewer Update
25 Nov 2023, 17:33What’s worse is that I’m currently nnot in the urban area I’m in the rural area and I’m told I must go to the branch. Y’all living large and don’t know life in the rurals and how long it would take me to get to town at what expense and standing in the sun for like forever to get to town and when you finally get to the bank you zillions of people in the queue waiting to be helped and one must eventually give in and go back home because transportation will be again an issue. Never mind that they’re not considering that it’s weekend. I’m so not happy. To think I’ve been with this bank since 2016
KM
Khanyisa M's update25 Nov 2023, 17:33
Reviewer Update
What’s worse is that I’m currently nnot in the urban area I’m in the rural area and I’m told I must go to the branch. Y’all living large and don’t know life in the rurals and how long it would take me to get to town at what expense and standing in the sun for like forever to get to town and when you finally get to the bank you zillions of people in the queue waiting to be helped and one must eventually give in and go back home because transportation will be again an issue. Never mind that they’re not considering that it’s weekend. I’m so not happy. To think I’ve been with this bank since 2016
Capitec Bank's replyOfficial
26 Nov 2023, 09:23Good day Khanyisa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Nov 2023, 09:23
Official
Good day Khanyisa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank