JV
Johannes V
1 reviews | Active since Feb 2024
23 Feb 2024, 09:42
**** Capitec!!!!!
So yesterday I received an sms stating that Capitec will close my account within 30 days I must urgently take my documents to a branch. Long story short before I got to a branch my account is paused. Went to a branch submitted my papers and the lady told me before end of bussines my account will be unpaused. FUNNY. Because my account is still on pause and I have things to pay and do! I called and everything. Going back to the branch yet again! After this is sorted I will close this account cause its the second time the are doing this. Seems like they dont want to help.
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Replies (3)
Capitec Bank's replyOfficial
23 Feb 2024, 09:43Good day Johannes
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Feb 2024, 09:43
Official
Good day Johannes
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
JV
Johannes V's updateReviewer Update
23 Feb 2024, 09:53Within the next bussines day so you tell me i cant buy food for my children or pay theire transport because it takes you more than 2 days to sort this out?
JV
Johannes V's update23 Feb 2024, 09:53
Reviewer Update
Within the next bussines day so you tell me i cant buy food for my children or pay theire transport because it takes you more than 2 days to sort this out?
Capitec Bank's replyOfficial
23 Feb 2024, 11:09Good day Johannes
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Feb 2024, 11:09
Official
Good day Johannes
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank