SB
Simone B

1 reviews | Active since Feb 2024

05 Mar 2024, 06:57

Capitec ****

Money dissappearing from my account . When asking whats going on as it only shows in my available balance they said its unprocessed transactions when I correct them that the statements shows no unprocessed transactions the reason changes to ***** suspect ?? Happend twice already ?? Cant access the funds in my account !!!!

0
Replies (4)
Capitec Bank
Capitec Bank's reply07 Mar 2024, 12:34
Official
Good day  Simone 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank
SB
Simone B's update07 Mar 2024, 13:16
Reviewer Update
Someone already contacted me yesterday and still no further contact or updates . Money still on hold without any explanation !
SB
Simone B's update09 Mar 2024, 11:46
Reviewer Update
Still no feedback .... worst service ever
SB
Simone B's update11 Mar 2024, 09:51
Reviewer Update
Still no feedback on why my money is placed on hold !!!