MG
Mandi G

1 reviews | Active since Jun 2023

06 Jun 2023, 11:26

Capitec

Capitec Caledon is the most pathetic bank I have every worked with. On the 4th of June someone got acsess to my husband banking details. The person disputed our last 2 months debit orders and paid the money by immediate payment into a account. One of those debit order's is our Medical aid witch wil be cancelled in the next 10 days if money is not paid. I am 5 months pregnant and the only thing the person at Capitec can say is they do not now how this happend and can't give me any information. They say it is not in their hands but head office.

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Jun 2023, 11:47
Official
Good day Mandi 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank