HC
Hameeda C

1 reviews | Active since Jul 2023

20 Jul 2023, 20:11

capitec

why are they not helping me to unblock my account they making me run around for over 10days now saying the problem is with the other bank and they need to send a email but i have confirmed that 2emails was sent already so what is the hold up now??

0
Replies (3)
Capitec Bank
Capitec Bank's reply20 Jul 2023, 20:55
Official
 Good day Hameeda

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank 
HC
Hameeda C's update20 Jul 2023, 21:00
Reviewer Update
Yes i need answers because this is ridiculous they making me like a fool
Capitec Bank
Capitec Bank's reply21 Jul 2023, 09:33
Official
Good day Hameeda
 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank