CK
Christo K

1 reviews | Active since Sept 2021

01 Oct 2021, 07:34

CAPITEC

Capitec did pay one half of the money that was taken out of my account but i am still waiting for the rest i have to pay my rent and the arrears today i have to please and explain the whole time and all that they are saying they are waiting for feedback they dont care at all for my predicament i dont know what to do anymore

0
Replies (4)
Capitec Bank
Capitec Bank's reply01 Oct 2021, 09:18
Official
Good day  Christo Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank 
CK
Christo K's update01 Oct 2021, 09:25
Reviewer Update
Thats unacceptable you always say the same thing over and over and i sont get any results i will not reccomend CAPITEC to anyone all i have to do is be patient the whole time while i am suffering

CK
Christo K's update01 Oct 2021, 12:19
Reviewer Update
Now all of a sudden after CAPITEC told me the refund was logged they said they are not going to pay my money back there must be something i can do please i need help with this
CK
Christo K's update01 Oct 2021, 20:42
Reviewer Update
I phoned the complaints department and the lady laughed in my face when i asked for assistance