MN
Michelle N
1 reviews | Active since Nov 2021
18 Jan 2023, 09:41
CAPITEC
We app**** for a personal loan and it was approved online. We spoke to numerous consultants at the bank, and had to send our documents various times. Everyday there was something missing, or they needed more documents. When we spoke to them yesterday, they said the funds should be available late yesterday or this morning. When we phoned this morning, they said we have to reapply again. This is the worst service we ever had, and I am totally disappointed.
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Capitec Bank's replyOfficial
18 Jan 2023, 11:39Good day Michelle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Jan 2023, 11:39
Official
Good day Michelle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank