SB
Simone B
1 reviews | Active since Mar 2022
30 Mar 2022, 07:45
Capitec
This bank I am done with capitec for a month now I've been struggling with capitec to do a reverse on a duplicate payment of a very large amount... I have been at my branch in lydenburg Mashishing numerous of times the manager couldn't even help me.. I have been calling all they can tell me I have a case they are working on it... For a month now... I have send emails on emails not even 1 response back... This is the second time in 2 months...the worst of all this happened to 4 people I know personally.... Simone Botha...
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Replies (3)
Capitec Bank's replyOfficial
30 Mar 2022, 08:08Good day Simone
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Mar 2022, 08:08
Official
Good day Simone
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
SB
Simone B's updateReviewer Update
30 Mar 2022, 12:16Thank you so much for fixing everything so quickly.....
SB
Simone B's update30 Mar 2022, 12:16
Reviewer Update
Thank you so much for fixing everything so quickly.....
Capitec Bank's replyOfficial
30 Mar 2022, 12:17Good day Simone
As per our telephone conversation your complaint has been resolved to your satisfaction.
Should you have any concerns please contact me.
Kind regards
Kim Ruiters
As per our telephone conversation your complaint has been resolved to your satisfaction.
Should you have any concerns please contact me.
Kind regards
Kim Ruiters
Capitec Bank's reply30 Mar 2022, 12:17
Official
Good day Simone
As per our telephone conversation your complaint has been resolved to your satisfaction.
Should you have any concerns please contact me.
Kind regards
Kim Ruiters
As per our telephone conversation your complaint has been resolved to your satisfaction.
Should you have any concerns please contact me.
Kind regards
Kim Ruiters