LS
Lindokuhle S

1 reviews | Active since Jun 2022

01 Aug 2024, 13:11

CAPITEC *****

Good day Hello Peter. My name is Lindokuhle Shangase I have been trying to call capitec ***** department for days and I will spend over 30+ minutes but they don't answer their calls. I am very disappointed because the ***** department is supposed to be a very critical department because they deal with ***** but they decide to cancel my calls.

In my I paid someone who is running a business of blocks an amount of R2560.00 and they were supposed to deliver at my home that I am building but they decided to block me and they never delivered, I see now other people are complaining about the very same thing they are paying for service delivery but the company never delivered.

I have the proof of payment with me and I have sent it to capitec via email but they never respond.

My Contact number; ***

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Aug 2024, 14:08
Official
Good day Lindokuhle Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.